Frequently Asked Questions
Ordering
How far in advance should I place an order?
We recommend placing your order at least 5 days in advance. For custom cakes or larger orders, one week is ideal to ensure availability.
How do I place a custom order?
You can fill out our Custom Orders Form, and we’ll get back to you within 24–48 hours to confirm all the details.
Do you ever accept last-minute orders?
Sometimes! If we have availability, we’ll do our best to help. Send us a message and we’ll let you know if we can squeeze you in.
Dietary Options
Do you offer vegan desserts?
Absolutely! We have a wide variety of vegan treats, including cupcakes, cake cups, and custom cakes. Most of our custom work can also be made vegan upon request — just let us know when ordering.
Do you offer gluten-free desserts?
Yes! We have a growing selection of gluten-free treats, and many of our custom cakes and cupcakes can be made gluten-free upon request.
Do you offer nut-free items?
We have items that are made without nuts, but we are not a nut-free kitchen. While we take precautions, we cannot guarantee that there won’t be trace amounts of nuts due to cross-contact.
Are your desserts halal?
Yes — all of our products are halal!
Can you accommodate other allergies or dietary restrictions?
We’ll do our best! Whether it’s dairy-free, soy-sensitive, or another restriction, please reach out to us when placing your order. We’ll let you know what’s possible based on your needs.
Product Info & Storage
How long do your products stay fresh?
Cupcakes and cakes are best enjoyed within 2–3 days. Puffs and other cream-filled items should be eaten within 24–36 hours for best texture.
Do your cakes need refrigeration?
Yes — especially anything with fresh fruit, whipped cream, or cream cheese frosting. Take out of fridge 1–2 hours before serving to allow buttercream to soften.